Every relationship with the product was interrogated in search of potential opportunities, including the installer’s role in product deployment. Not only are they responsible for the installation, they are often key stakeholders in the specification of these solutions. Through direct engagement, we discovered that traditional installation methods often led to misalignments and inefficiencies, resulting in snags. This insight inspired a bespoke, innovative mounting solution.
A simple circular hanging cup with an off-centre fixing enables installers to fine-tune alignment through rotational adjustment - streamlining installation. With these micro-adjustments, less accuracy is required in the original setting out, better placement is achieved and errors are reduced. This innovation, made with minimal recyclable plastic, also contributed to the product’s sustainability, using less material and energy in production than conventional mountings.