If we had to pick one word to describe what we’re seeing across new product development, it’s nuance. More than ever, typologies are branching into increasingly specific subcategories. Take the humble table: the office was once defined largely by desks and meeting tables, now it encompasses a growing array of increasingly specific options. Micro-packs are just one of the latest shoots in this evolutionary lineage: table – desk – HA desk – HA bench – hot desk – micro-pack.
‘You’re just describing development, nothing new’, you may say. Yes, but the degree and breadth of specialisation marks a shift, visible well beyond our industry (platform capitalism loves creating silos). The drivers are clear, but their nature and pace are pushing development in increasingly nuanced directions. The trajectory of our industry is becoming less singular and linear, this may go some way to explaining the perceived lack of progress over recent years. Consider where discourse and product was just five years ago, it’s clear things are moving, but where once there were large, clear steps, there are now smaller ones in multiple directions.
The purpose of the office is softening too, moving beyond traditional productive functions towards knowledge-sharing, collaboration and human interaction. It is becoming the physical expression of an organisation’s social and cultural infrastructure. As is evident walking any show, for product, this has largely manifested in an abundance of soft seating alongside a focus on ancillary.